777aja Privacy Policy
Your personal information is of the highest importance to us. This policy describes in detail how we collect, use, and keep your information secure.
Introduction and Scope
1 Purpose of This Policy
777aja ("we", "us", or "the platform") operates a safe and transparent online casino and betting service for users in Bangladesh. Through this privacy policy we explain what personal information is collected when you use our website (777aja.cam), how it is used, and how it is kept secure.
By registering on our platform or continuing to use our services, you agree to the terms of this privacy policy. If you have any questions, please contact us.
2 Scope of Application
This privacy policy applies to the following:
- Users of all pages and sections of the 777aja website
- Users accessing from any device (mobile, tablet, computer)
- Both registered members and unregistered visitors
- Information provided through customer service channels
Information We Collect
3 Information You Provide Directly
When you register with 777aja or use our services, you voluntarily provide the following information:
- Full name and date of birth (for age verification)
- Email address and contact information
- National identity card or other identity documents (as part of the KYC process)
- Financial information — such as bKash, Nagad, Rocket, or Upay mobile banking account details
- Bank account details (for bank transfers)
- Information exchanged through customer service chat
4 Automatically Collected Information
When you visit our website, the following information may be collected through technical means:
- IP address and device identification information
- Browser type, operating system, and screen size
- Date, time, and duration of website visits
- Pages visited and links clicked
- Data obtained from cookies and similar tracking technologies
5 Gaming and Transaction Information
The following information is recorded when you play games or complete financial transactions on our platform:
- Deposit and withdrawal history and amounts
- Betting history and results
- Details of bonuses and promotional offers used
- VIP level progress and cashback information
- Details of transaction date, time, and method
Purposes of Data Use
6 Service Delivery and Operations
Your personal information is used primarily for the following purposes:
- To create, verify, and manage your account
- To process deposits and withdrawals — ensuring a minimum deposit of ৳200 and a minimum withdrawal of ৳800
- To provide and verify bonuses and promotional offers
- To ensure 24/7 customer service support
- To provide VIP program benefits (Bronze, Silver, Gold)
7 Security and Compliance
Information is used to protect you and our platform:
- For identity verification (KYC) and age confirmation (21 years or older)
- To prevent fraud, money laundering, and unauthorized access
- To meet responsible gaming obligations
- For dispute resolution and complaint handling
- To maintain the technical security of the platform and SSL encryption
8 Improvement and Personalization
Information is used to improve your experience:
- To improve website functionality and design
- To recommend games and offers based on your preferences
- To identify and resolve technical issues
- For platform analytics and quality control
Sharing Information with Third Parties
9 Data Sharing Policy
777aja never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Service providers: Payment processors such as bKash, Nagad, Rocket, Upay, and bank transfers receive only the information necessary to complete transactions.
- Game providers: Providers such as PG Soft, Pragmatic Play, JILI, Spribe, and Evolution Gaming may receive limited technical information to ensure game services.
- Legal obligations: Information may be provided in response to valid legal orders or demands from regulatory authorities.
- Fraud prevention: With relevant authorities to prevent money laundering or fraudulent activity.
All third parties operate under strict confidentiality agreements and may not use the information they receive beyond the designated purpose.
10 International Data Transfers
Your information may be stored or processed on servers outside Bangladesh. In such cases we ensure that data protection standards are properly maintained and that all transfers are completed through secure encrypted channels.
Cookies and Tracking Technologies
11 What Cookies Are and How They Are Used
Cookies are small text files stored in your browser that help operate our website. 777aja uses cookies for the following purposes:
- Essential cookies: Maintaining login sessions, security verification, and ensuring core functionality.
- Functional cookies: Remembering your language and other preferences.
- Analytics cookies: Collecting website usage statistics to ensure improvements.
You can control or disable cookies through your browser settings. Please note that disabling cookies may cause some website features to not work properly.
Data Security Measures
12 Technical Security
777aja uses industry-standard technology to protect your personal and financial information:
- SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
- Advanced server-level firewall and intrusion prevention systems
- High-grade encryption protocols for payment data
- Regular security audits and vulnerability testing
- Automated monitoring systems to detect suspicious activity
13 Data Retention Period
How long your personal information is retained depends on the type of information and legal requirements:
- Account-related information: for as long as the account is active and for a set period after closure
- Financial transaction information: for the period required by legal obligations
- Customer service communications: for an adequate period after resolution
- Technical logs: generally up to 90 days
When the retention period ends, information is securely deleted or anonymized so that you cannot be identified in any way.
Your Rights and Controls
14 Your Privacy Rights
As a user of 777aja you have the following rights:
- Right to access information: You may request to know what information we hold about you.
- Right to correction: You may request correction of any inaccuracies in your information.
- Right to deletion: You may request deletion of your information in certain circumstances (though this may not be possible where legal obligations apply).
- Right to restrict processing: You may request that processing of your information be restricted in certain cases.
- Right to opt out of marketing communications: You may request to stop receiving promotional messages.
To exercise these rights please contact us through our 24/7 live chat support or by email.
15 Updating Account Information
You can update your personal information at any time by logging into your account. Keeping your information accurate is important, as incorrect information may cause delays in payment processing. Changing certain important details may require identity verification.
Protection of Minors
16 Restriction for Those Under 21
777aja is for persons aged 21 or older only. We do not knowingly collect any information from minors. Age verification is mandatory at registration and we confirm this through the KYC process.
If we become aware that information from a minor has been collected, that account will be closed immediately and the collected information will be securely deleted.
Policy Changes and Contact
17 Privacy Policy Updates
777aja reserves the right to update this privacy policy as needed. If any significant changes are made, we will inform you in the following ways:
- Posting a clear notice on the website
- Sending a notification to your registered email address
- Updating the "Last Updated" date at the top of this page
If you continue to use the platform after an update, you will be considered to have agreed to the revised policy. We recommend visiting this page regularly.
18 Relationship with Other Legal Documents
This privacy policy works in conjunction with our Terms and Conditions and Responsible Gaming Policy. In the event of any conflict, the Terms and Conditions will take precedence.
Privacy Contact
If you have any questions or concerns about this privacy policy, please contact us:
24/7 Live Chat Support (in Bengali) — available directly on our website
Our support team is with you 24 hours a day.